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Lulu & Co. is a Home Watch and Property Care service operating in Kavala, Thassos and surrounding areas of Northern Greece.
Business name: Lulu & Co.
Trading name: Lulu & Co.
Registered address: 7th Merarchias 13 Kavala Greece
Email: hello@luluandco.gr
Website: https://luluandco.gr
The business identified above is the data controller responsible for the processing described in this Policy.
For questions about your personal data, please contact us using the email address above.
Depending on how you interact with us, we may collect:
We only request information that is relevant to your enquiry or the services we provide.
Please avoid submitting sensitive personal information through our general contact forms unless it is necessary and specifically requested.
We use personal information to:
We do not use contact form submissions to automatically subscribe visitors to marketing communications.
Under the GDPR, we process personal data only where a lawful basis applies.
Pre-contractual steps and contract performance — Article 6(1)(b). We process information necessary to respond to service enquiries, prepare requested quotations and deliver agreed services.
Legal obligations — Article 6(1)(c). Certain financial, accounting and administrative information must be processed or retained to comply with applicable laws.
Legitimate interests — Article 6(1)(f). Where appropriate, we process information to maintain service records, respond to general correspondence, protect our business and information systems, and establish or defend legal claims, provided these interests do not override your rights and freedoms.
Consent — Article 6(1)(a). Where consent is required, such as for certain website analytics, advertising technologies or optional marketing communications, we will request it separately.
You may withdraw consent at any time, without affecting processing that was lawful before withdrawal.
We do not sell your personal information.
We may share relevant information with trusted service providers where necessary to operate our business or deliver services you have requested.
These may include website hosting and form-processing providers, email and business software providers, accounting professionals, and contractors involved in authorised property-related work.
We use Tilda for our website and Google Workspace for business communication.
When organising third-party services, we share only the information reasonably necessary for the agreed task. Property access information is handled with particular care and shared only where necessary and appropriately authorised.
We may also disclose information where required by applicable law.
Some of the technology providers used to operate our website and business communications may process or store information outside the European Economic Area (EEA).
Where international transfers take place, we use or rely on appropriate legal safeguards required by applicable data protection law, such as applicable adequacy decisions or European Commission Standard Contractual Clauses.
You may contact us for further information about relevant transfers and safeguards.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
General enquiries that do not lead to a client relationship are normally deleted within 12 months of the last meaningful communication, unless continued retention is justified.
Information relating to active clients is retained during the service relationship and, where necessary, afterwards to meet legal, accounting or legitimate record-keeping requirements.
Property access instructions and other operationally sensitive information are reviewed when they are no longer required and securely removed when the relevant retention basis has ended.
Where applicable law requires longer retention, those legal requirements take precedence.
We take appropriate technical and organisational measures to protect the personal information entrusted to us.
These include restricting access to authorised persons, using secure communication and storage systems, and limiting the disclosure of confidential property information.
Information about property access, keys and security arrangements receives particular attention.
Although no electronic system can guarantee absolute security, we take reasonable steps to prevent unauthorised access, loss, misuse or disclosure.
Our website may use essential cookies and similar technologies required for its operation.
We may also use analytics or advertising technologies, including Google Analytics and other integrated services, where enabled.
Non-essential cookies and tracking technologies requiring consent will only be activated after the appropriate consent has been obtained.
Visitors can manage or withdraw their cookie preferences using the cookie settings provided on our website.
Further information is available in our Cookie Policy and cookie settings ↓
Under the GDPR, you have rights concerning your personal information, subject to applicable conditions and exceptions.
These may include the right to:
To exercise your rights, contact hello@luluandco.gr
We will respond within the time limits required by applicable data protection law, normally within one month.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA): https://www.dpa.gr
Providing information through our website contact forms is voluntary.
However, certain details, such as a contact method and sufficient information about your request, are necessary for us to respond or prepare a service proposal.
If you do not provide the information needed for a particular service, we may be unable to process your request or provide that service.
We do not use solely automated decision-making that produces legal or similarly significant effects on individuals.
Our website may contain links to external websites, including social media platforms and third-party service providers.
Those websites operate under their own privacy policies. We encourage visitors to review the relevant policies before providing personal information.
We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.
The latest version will be published on this page, together with its revision date.
Where legally required, we will provide additional notice of material changes.
If you have any questions about this Privacy Policy, your personal data or how we handle your information, please contact:
Lulu & Co.
Home Watch & Property Care
Kavala, Greece
We will be happy to assist you.
Cookies are small text files that websites store on your device when you visit them. They help websites function properly, remember certain preferences, and, with your consent, collect information about how visitors use the website.
Some cookies are essential for the website to operate, while others are optional and require your permission.
We use cookies and similar technologies to:
Essential cookies are used to provide basic website functionality. Analytics and advertising cookies are optional and will only be used with your permission.
Essential Cookies
These cookies are necessary for the basic operation of our website, including remembering your privacy preferences and supporting essential website functions. They do not require your consent and cannot be disabled through our cookie settings.
Analytics Cookies
With your consent, we use Google Analytics 4 to collect information about how visitors interact with our website, including page views and general usage patterns. This information helps us understand website performance and improve our content and services. Analytics cookies are optional and are disabled unless you choose to allow them.
Advertising Cookies
We may introduce advertising technologies, such as Google Ads and Meta Pixel, to measure campaign performance and deliver relevant advertising. These technologies are not currently enabled on our website. If introduced, they will be subject to your consent and this Cookie Policy will be updated accordingly.
Our website is built using Tilda Publishing and uses selected third-party services to support its operation and improve the visitor experience.
Tilda Publishing
Tilda provides the platform on which our website is built. Certain technical technologies may be used to support website functionality, security and the management of cookie preferences.
Google Analytics 4
We have integrated Google Analytics 4 to help us understand how visitors interact with our website. Analytics cookies are optional and require your consent.
Google Ads and Meta
We may introduce Google Ads and Meta Pixel in the future to measure advertising performance and support our marketing activities. These advertising tools are not currently active on our website. If introduced, this policy will be updated to reflect their use.
For further information about how personal data is processed, please refer to the Privacy Policy on this page.
When you first visit our website, you can choose whether to accept or reject optional cookies using our cookie consent banner.
You can also select Cookie Settings to manage your preferences separately for analytics and advertising cookies.
You may change or withdraw your consent at any time by reopening the cookie settings through the cookie icon available on our website or by selecting the link below.
Change Your Cookie Preferences
Essential cookies remain active because they are necessary for the basic operation of our website.
You can also manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect how some website features work.
Cookies may remain on your device for different periods depending on their purpose and configuration.
Session cookies are temporary and are generally deleted when you close your browser.
Persistent cookies remain on your device for a defined period or until you delete them through your browser settings.
The duration of cookies used on our website depends on the relevant service and its settings. For example, Google Analytics may use persistent cookies to distinguish website visits over time, where you have provided consent.
We aim to limit the use and retention of cookies to what is necessary for their intended purposes.
You can withdraw your consent to optional cookies at any time through our Cookie Settings. You can also delete previously stored cookies using your browser settings.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the services available on our website, or applicable legal requirements.
Any updates will be published on this page, together with the date of the latest revision.
If you have any questions about our use of cookies or how we handle your personal information, please contact us:
Lulu & Co.
Home Watch & Property Care
Kavala, Greece
For further information about how we process personal data and your rights under the GDPR, please refer to the Privacy Policy above.