HOW MEMBERSHIP WORKS
Home Watch Membership
Home Watch Membership gives your property a trusted local point of contact while you're away.
We visit at an agreed frequency, follow a checklist tailored to your home and keep a record of its visible condition over time.
Your membership includes secure key holding, regular updates and clear communication whenever something needs attention.
If something needs attention, we'll let you know. Any additional visits or work are discussed and agreed separately.
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TAILORED TO YOUR HOMEA checklist built around your property and its specific needs. -
REGULAR VISITSMonthly, twice monthly or weekly — you choose. -
CLEAR REPORTINGPhotos, updates and a record of changes after every visit.
THE HOME WATCH VISIT
What We Check
Every home has its own needs. We follow a checklist created during your Initial Home Setup,
combining regular visual checks with the details that matter most to your property.
combining regular visual checks with the details that matter most to your property.
- 01 - Doors & accessVisible condition of entrances, doors, windows and shutters.
- 04 - Heating, AC & powerVisible indicators and agreed settings — no technical testing.
- 02 - Interior & moistureWalls, ceilings, floors, unusual odours, damp and pest signs
- 05 - Terrace & outdoorsVisible storm damage, balconies, terraces and outdoor areas, where relevant.
- 03 - Water & plumbingVisible leaks, stains, sinks, toilets and accessible drains.
- 06 - Your home's watch pointsKnown issues, seasonal details and changes since the last visit.
AFTER EVERY VISIT
Know how your home is doing
After each visit, we send you a personalised Home Watch Report with a clear summary of what we checked, dated photographs and any changes we've noticed since our previous visit.
At a glance
A simple overview of your home's condition, with anything needing attention clearly highlighted.
Photos with context
See familiar views of your property and details of any new concern.
Clear next steps
If something needs attention, we explain what we noticed and recommend the next step.
Any additional work is discussed with you and agreed separately..
Every report becomes part of your home's ongoing visit history.
At a glance
A simple overview of your home's condition, with anything needing attention clearly highlighted.
Photos with context
See familiar views of your property and details of any new concern.
Clear next steps
If something needs attention, we explain what we noticed and recommend the next step.
Any additional work is discussed with you and agreed separately..
Every report becomes part of your home's ongoing visit history.
CHOOSE YOUR MEMBERSHIP
Choose how often we visit
Three visit frequencies, one consistent standard of care. Choose the rhythm that works best for your home.
- One scheduled visit per monthMonthlyA regular check-in to keep track of your home between stays.
- Two scheduled visits per monthTwice MonthlyMore frequent checks and updates, with less time between visits.
- One scheduled visit every weekWeeklyA closer routine for homes that benefit from frequent observation.
Extra visits and Additional Services are arranged separately, with preferred rates for members.
Not sure which frequency fits your property? We can help you decide.
GETTING STARTED
First, we get to know your home
Every membership begins with an Initial Home Setup - a one-time visit to understand your property and create its individual Home Watch plan.
01 · Tell us about your home
Share how you use the property, your priorities and how you prefer to stay in touch.
02 · Initial Home Setup
We document the home's visible condition, get familiar with its important systems and arrange secure key handover.
03 · Agree on your Home Watch plan
We prepare your Property Profile, tailored checklist and visit schedule, then regular visits can begin.
Initial Home Setup is a separate, one-time service required before Home Watch Membership. Its scope and fee are agreed in advance.
01 · Tell us about your home
Share how you use the property, your priorities and how you prefer to stay in touch.
02 · Initial Home Setup
We document the home's visible condition, get familiar with its important systems and arrange secure key handover.
03 · Agree on your Home Watch plan
We prepare your Property Profile, tailored checklist and visit schedule, then regular visits can begin.
Initial Home Setup is a separate, one-time service required before Home Watch Membership. Its scope and fee are agreed in advance.
BEYOND HOME WATCH
Additional Services
Sometimes your home needs more than a scheduled visit.
Whether it's letting in a contractor, arranging cleaning or getting your home ready before you arrive, we're here to help with the practical details.
Our Additional Services are available to everyone - with or without Home Watch Membership. Members enjoy preferred rates.
Whether it's letting in a contractor, arranging cleaning or getting your home ready before you arrive, we're here to help with the practical details.
Our Additional Services are available to everyone - with or without Home Watch Membership. Members enjoy preferred rates.
GOOD TO KNOW
Frequently Asked Questions
Common questions about Home Watch & Property Care in Kavala
Home Watch is a personal service, and we believe you should know who's looking after your property. We'll introduce the person responsible for your home and keep you informed about any changes to your regular arrangements.
Your keys are securely stored and identified by an internal code, never by your property's address. We maintain a record of key custody and property access. Keys are not handed over to contractors or other third parties.
After every scheduled visit, you'll receive a dated Home Watch Report with photographs, a summary of our observations and any changes we've noticed.
We also maintain a visit history, allowing us to compare your property's visible condition over time.
We also maintain a visit history, allowing us to compare your property's visible condition over time.
We'll document what we've noticed, notify you and discuss the next steps.
If specialist attention is needed, we can help coordinate a suitable contractor. Additional work and expenses require your approval, unless specific emergency actions have been authorised in advance..
If specialist attention is needed, we can help coordinate a suitable contractor. Additional work and expenses require your approval, unless specific emergency actions have been authorised in advance..
Home Watch is a scheduled service rather than continuous property monitoring. If you're concerned about your home or something unexpected happens, you can request an additional visit. We'll discuss the situation and arrange assistance where availability and safe access allow.
We don't provide 24/7 security or guaranteed emergency response.
We don't provide 24/7 security or guaranteed emergency response.
Your Membership includes scheduled visual checks, a checklist tailored to your property, a photo report after each visit, secure key holding and communication about anything requiring attention.
Initial Home Setup is a separate, one-time service required before Membership begins.
Extra visits, contractor access, cleaning, repairs and other Additional Services are arranged and priced separately, with preferred rates for members.
Initial Home Setup is a separate, one-time service required before Membership begins.
Extra visits, contractor access, cleaning, repairs and other Additional Services are arranged and priced separately, with preferred rates for members.
We understand that your property's needs may change with the seasons or your travel plans.
We can discuss adjusting your visit frequency. Any changes are subject to availability and confirmation of the revised Membership arrangements.
We can discuss adjusting your visit frequency. Any changes are subject to availability and confirmation of the revised Membership arrangements.
We take key security very seriously. Your keys are stored securely, identified by an internal code rather than your property's address, and their custody is documented.
In the unlikely event that a key is lost, we'll inform you promptly, assess the security implications and discuss the necessary next steps, including replacement keys or changing locks where appropriate.
Responsibility for the incident and any related costs will be handled in accordance with our service agreement and applicable law.
In the unlikely event that a key is lost, we'll inform you promptly, assess the security implications and discuss the necessary next steps, including replacement keys or changing locks where appropriate.
Responsibility for the incident and any related costs will be handled in accordance with our service agreement and applicable law.
We agree on access arrangements in advance and take your privacy seriously. Visits to an occupied property are arranged only with the appropriate permission. Home Watch doesn't include guest management or short-term rental services.
We aim to send your Home Watch Report within one business day of each scheduled visit.
Your report includes dated photographs, a summary of our observations and any changes we've noticed.
If we discover something that requires prompt attention, we'll contact you as soon as reasonably possible rather than waiting for the full report.
Your report includes dated photographs, a summary of our observations and any changes we've noticed.
If we discover something that requires prompt attention, we'll contact you as soon as reasonably possible rather than waiting for the full report.
WE'RE HERE TO HELP
Let's take care of your home
Your home deserves an attention, even when you're away.
Whether you're ready to start Home Watch Membership or simply exploring your options, we'd love to hear about your property.
Tell us a little about your home and what you need. We'll help you find the right next step.
Whether you're ready to start Home Watch Membership or simply exploring your options, we'd love to hear about your property.
Tell us a little about your home and what you need. We'll help you find the right next step.
Lulu & Co.
+30 693 8554068
hello@luluandco.gr
📍 Kavala, Greece
+30 693 8554068
hello@luluandco.gr
📍 Kavala, Greece
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Please see our Privacy Policy.
